Terms & Conditions
Last updated: July 2026
Last Updated: February 17, 2026
1. Services
Rizzo Plumbing & Drains provides residential and commercial plumbing services, including but not limited to installations, repairs, maintenance, emergency services, scheduling, customer notifications, website booking tools, and related customer communications.
2. SMS Communications & Opt-In
By opting in to receive SMS messages from Rizzo Plumbing & Drains, you agree to the following terms. SMS messages may include:
- Appointment reminders and booking confirmations
- Service updates (including arrival notifications and scheduling changes)
- Follow-up communications related to your service
- Promotional offers and marketing messages (with consent)
- Account and service notifications
Consent to receive SMS messages is not a condition of purchase.
3. SMS Opt-Out (Cancellation)
You can cancel the SMS service at any time. Just text “STOP” to (647) 370-4853. After you send the SMS message “STOP” to us, we will send you a confirmation message. After this, you will no longer receive SMS messages from us. If you want to join again, sign up as you did the first time and we will resume messaging.
4. Help
If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us at rizzoplumber@gmail.com.
5. Message & Data Rates
Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies. If you have questions about your text plan or data plan, contact your wireless provider.
6. Carrier Liability Disclaimer
Carriers (e.g., T-Mobile, Rogers, Bell, Telus) are not liable for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission by your mobile carrier.
7. Mobile Information Sharing
No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
8. Age Restriction
Our SMS services are intended for users who are 18 years of age or older. By opting in to receive SMS messages, you confirm that you are at least 18 years old.
9. Client Obligations
Clients agree to provide accurate contact information, timely responses, and access to locations or details necessary to complete scheduled plumbing services.
10. Payment Terms
Payment terms are outlined in individual service agreements or booking confirmations. All fees are due as specified at the time of booking or completion of service.
11. Intellectual Property
All website content, branding, and digital assets owned by Rizzo Plumbing & Drains remain the property of Rizzo Plumbing & Drains unless otherwise stated in writing.
12. Limitation of Liability
Rizzo Plumbing & Drains is not liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability is limited to the fees paid for the specific service in question, to the extent permitted by law.
13. Privacy
For privacy-related questions, please review our Privacy Policy.